Payment Policy
Effective Date: 10/22/2024
At Brandify, we aim to provide a smooth and secure shopping experience. This Payment Policy outlines the methods of payment we accept, how payments are processed, and other important details regarding transactions on our website.
1. Accepted Payment Methods
We accept the following payment methods on our website:
- Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can use PayPal to make secure payments using your PayPal balance or linked bank account.
- Apple Pay/Google Pay: Mobile payments are available for a faster and more convenient checkout experience.
- Shopify Payments: We utilize Shopify's secure payment processing system to ensure a safe and seamless transaction experience.
All payments are processed securely, and we do not store your credit card or payment details on our servers.
2. Currency
All prices listed on our website are in U.S. dollars (USD). If you are using a non-U.S. credit card or payment method, additional charges for currency conversion or international transactions may apply, depending on your financial institution.
3. Payment Processing
- Immediate Payment: Orders will be processed immediately once payment is received and confirmed.
- Custom Orders: For custom products, payments must be made in full at the time of purchase before we begin production of your order.
Once your payment is completed, you will receive an order confirmation via email. If there are any issues with your payment, we will contact you to resolve them as quickly as possible.
4. Security and Fraud Prevention
At Brandify, we take security seriously. We use industry-standard SSL (Secure Sockets Layer) encryption technology to protect your payment and personal information during the checkout process.
- Payment Verification: In some cases, we may need to verify payment information before processing your order to prevent fraud.
If we suspect fraudulent activity, we reserve the right to cancel any order or refuse to ship any product until we have verified the transaction’s legitimacy.
5. Installment Payments (Optional)
If applicable, we may offer installment payment options through third-party services like Klarna, Afterpay, or Shop Pay Installments. This allows you to pay for your purchase over time in smaller, interest-free payments. Availability and terms will vary depending on the service and your location.
6. Taxes and Additional Charges
Applicable sales tax will be added to your order based on your shipping address and state tax regulations. Any additional fees (e.g., customs duties or international transaction fees) are the responsibility of the customer.
7. Payment Issues
If your payment is declined or there is an issue with your transaction:
- Double-Check Information: Ensure that your card details, billing address, and other information are entered correctly.
- Contact Your Bank: In some cases, banks or credit card companies may place holds or decline charges for security reasons. Contact your bank if you encounter issues.
- Reach Out to Us: If the issue persists, please contact us at infobrandifyusa@gmail.com for assistance.
8. Refunds
For information on refunds and returns, please refer to our Refund and Returns Policy. Refunds for approved returns will be processed back to the original payment method used at checkout within 7-10 business days.
9. Contact Us
If you have any questions or concerns about payment processing, please contact us at:
Brandify Customer Support
Email: infobrandifyusa@gmail.com